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New Zealand Post

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New Zealand Post reviews

3.2

49% would recommend to a friend

(223 total reviews)
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David Walsh

63% approve of CEO

43% positive business outlook

New Zealand Post has an employee rating of 3.2 out of 5 stars, based on 223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Zealand Post employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

223 reviews
1.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

We'll known brand. Perceived as a solid employer. Recession proof.

Cons

Stay away from NZ Post Digital if you value your mental health and professional development. Leaders say one thing and do the opposite, pretend that team members' opinion counts but keep nagging and badgering until they get their way. Leadership style is all stick no carrot. Leading by standing in the way, they focus on what you can't do rather than enable, and are more interested in being the boss rather than being supportive. They are out of touch with what is happening in the teams they lead, make decisions without consultation even when their knowledge is limited, then turn around to blame teams for delivery delays. There's a total disconnect between what company's executive leadership say and what happens at department level. ELT say all the right things but take no action in response to negative engagement survey results.

1.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Implementation teams (people on the ground) are all very nice.

Cons

Stay away from NZ Post Digital, management is toxic and try to overload new staff with all sorts of work from Day 1 without any support or onboarding. Needs for time to ramp up essentially fell on deaf ears, every ‘catch up’ is an opportunity to overload staff with more and more work. When I was 1 month in in I was literally working till 1AM most nights due to the incompetence and lack of support from Digital Leadership, rather they just push to get away with as much overloading teams as they can. They say they care about their people and give BA’s and PO’s advice to not overcommit, but then find every opportunity to overload the team with non-prioritised work, then blame the team on not getting planned work done. Resourcing is a major issue - 1 developer struggling with 10-15 end-to-end projects in a single quarter, and there’s apparently ‘no budget to hire new people’, resulting in lots of third-party offshore contractors for separate projects which they then put additional burden on the team to manage. The worst place you can ever be if you want to grow in the BA/Product space.

1.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Worked in a good team with good people. The IT architects , mulesoft and salesforce people rock, but all know it’s groundhog day, every day.

Cons

No investment, no planning linked to investment, no strategy linked to planning and investment. No strategy execution, despite the best efforts of some great architects. Most of them berated and ground down. The Data and Technology (The IT Department) Management are toxic, lack vision, direction and focus solely on operational issues, There is no investment in modern technology, despite repeated roadmaps and strategies developed by the architecture team . Frankly the Data and Technology leadership team wouldn’t know how to read roadmap or strategy, as they are that useless.

Viewing 1 - 3 of 223 Reviews

Glassdoor has 259 New Zealand Post reviews submitted anonymously by New Zealand Post employees. Read employee reviews and ratings on Glassdoor to decide if New Zealand Post is right for you.