MKS Instruments reviews about "upper management"

67% positive business outlook

Reviews by job title

11 reviews
2.0
May 9, 2023

Work-Life Balance is good, everything else isn't.

Anonymous employee
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CEO approval
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Pros

Reasonable expectations from management for most work. Company values a work-life balance. The cafeteria is very good, and the company subsidizes the prices to keep them low. During a recent catastrophy, the company made sure that everyone got paid. Some people in the company are terrific.

Cons

Massive gulf between upper management and the people on the ground. Little to no leadership - in a crisis, even the managers throw their hands up and say "I don't know, I guess I'll just do nothing," and the people miles above who are making the decisions do an extremely poor job of relaying vital information. Company is too complex and over-organized - fighting against institutional inertia to solve even simple problems is like running uphill through razor blades. Absolutely no accountability for toxic employees and practices. Forced to use tools that make work much, much harder. Barely any vacation, and forced to take it at specific times for a company shutdown, making it's nearly-impossible to plan a vacation for yourself at a time of your choosing unless it coincides with the shut-downs (which aren't announced until a month out). Company prefers to hire from outside rather than promote from within, so there are minimal career advancement opportunities. IT department is practically non-existent.

5.0
Feb 13, 2023

MKS has been excellent to me

Anonymous employee
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Pros

MKS really invests in the employees. Between tuition reimbursement, challenging projects, and great opportunities for career advancement within the company, MKS is a great place to grow your career.

Cons

This does not pertain to each department, but communication from Sr. Management is sometimes non-existent. While it would be nice if the contributors were surveyed and problems addressed, more direct communication from upper management on the direction of the company needs to happen. 401k match (3%) and healthcare coverage for families could be better.

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MKS Instruments Response
3y
Thank you for your response. We are thrilled to read that MKS has been excellent to you. We couldn’t ask for a better compliment. We recognize employees as our most valued asset, so we strongly support career growth and development. We offer useful benefits to help our employees thrive, including an excellent tuition reimbursement program. Thank you for the candid feedback regarding communications. Our goal is to continually improve; your feedback helps us better identify areas of focus. Currently senior management hosts annual company-wide and divisional townhalls, but we will continue to look into more opportunities to increase visibility and engagement. We also have leaders connect through videos and updates on Insight (our employee intranet). Insight is always a great place to see our latest news from leaders and colleagues across the organization. If you have specific communications you would like us to target, please feel free to reach out to us directly at: MKS.Feedback@mksinst.com
4.0
Apr 5, 2021

Stable employment in engineering

Anonymous employee
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Pros

The leadership team at MKS is steering the company towards further stability and success. I had a lot of faith in upper management.

Cons

Enormous international company with many acquisitions means some technical and bureaucratic headaches.

1.0
May 1, 2023
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Pros

Unfortunately there are no real pros for working at Ophir!

Cons

There are so many cons that I am afraid to start listing them: * Favoritism * Useless HR * Gaslighting * Dysfunctional * Lack of supervision * Haphazard 'training' * Lack of real direction * Extreme lack of morale * Severe lack of diversity * Toxic work environment * Work on good work-life balance. * Protocols blatantly ignored * Program Managers are clueless * Expectations are totally unrealistic * Employees are fired without any warning * Absurdly poor communication and leadership * Backstabbing and finger pointing on a grand scale * Lack of opportunity for growth or advancement * Newly hired management has made it exceedingly toxic * Some employees are immensely angry but afraid to speak out * Idle threats being made by my immediate supervisor toward 'the team' * Long standing feuds between employees that effects work getting done * Extreme lack of communication, everyone is afraid to talk to each other * Employees are completely ignored when ask Upper Management for help * Building needs of a major overhaul especially the elevator that is constantly "Out of Order" or people constantly get stuck in between floors * etc...etc...etc...

2.0
Jul 10, 2024

Interesting tech, bad management

Anonymous employee
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Pros

Some interesting technology to work with.

Cons

A slow moving giant with no appetite for true innovation and a penchant for swallowing up good talent and burning them out. Upper management has their heads in the sand.

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MKS Instruments Response
1y
Thank you for sharing your feedback. We’re glad to hear that you found the technology at MKS interesting to work with—innovation is a key focus for us, and we continuously invest to enable the technologies that transform our world. We recognize that fostering a culture of innovation and supporting our employees’ growth and well-being are essential to our success. Through our innovation programs, cross-functional collaboration initiatives, and employee development resources, we aim to create an environment where new ideas can thrive and employees feel supported. If you have any specific insights or suggestions, we welcome your feedback via mks.feedback@mksinst.com. We appreciate your time at MKS and your perspective.
3.0
Jul 26, 2021
Recommend
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Pros

- Majority of fellow coworkers are good to work with. - Pay is good (..but not great) - Upper management seems to be changing for the better.

Cons

- Projects are not managed well. This leads to high-level of ambiguity in many facets of the project. Undefined roles and unclear timelines are two big examples. - Management approach leads to a high stress environment. - Company culture is non-existent. - Company doesn't really care about your personal professional development. - Not best at managing professionals and bringing out their talents. - Reluctance to embrace new technologies.

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MKS Instruments Response
4y
I am glad to read that you had a good working experience with your former peers; this is an important aspect for any role. As an organization, we believe we should develop & engage our people. This is one of our guiding principles. A significant part of professional development is on-the-job training, which naturally occurs through your work and interactions. A small portion of development is through formalized training programs. This is the 70/20/10 rule of employee development that most companies utilize: 70% of development in within an employee’s job, 20% happens through mentoring and developing key relationships and 10% happens through training which might include online study as well as training courses. Thank you for providing your feedback on the project work, we appreciate it. We strive to continually learn from feedback and will review your comments with the local team. We are happy to discuss this matter further if you would like to continue this conversation. Please feel free to contact us at: MKS.Feedback@mksinst.com
1.0
Mar 7, 2018

Engineering

Anonymous employee
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Pros

Somewhat salary base. Free parking place.

Cons

First they start smiling then back stabbings. Revolving doors. No recognition and be prepared to depart if you can not take the criticize from you boss who is trying to justify his position in a front of upper management.

1.0
Aug 14, 2018

Unprofessional, Back Stabbing, Favoritism

Anonymous employee
Recommend
CEO approval
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Pros

Nice onsite Cafeteria with variety of food options.

Cons

Many to mention: Senior Management are very distant from the reality of the Operations. Many back stabbing scenarios to list. Employee Morales are very down. No proper planning. Every End-of-quarter is a nightmare to go thru quarter after quarter. Job security is non-existent. Most employees are either looking for work elsewhere, or just have couple of years for retirement so they don't care. The only way to have your voice heard (temporarily) is by showing upper management a job offer from another company and giving the company a notice.

3.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

This was my first engineering job out of college. I worked here for four years and I was at two different divisions of the company: Boulder, CO and Longmont, CO. Boulder: -Good team of engineers that would pitch in to help each other with their workload. -Fill different job functions (worked with manufacturing, buyers, 3D printing, customers) -Each project was shorter than a month, so I got to see a lot of variety. -When I would find I was getting bored with one product line, then I would get transferred to something new. -hands-off management. Longmont: -New product development with multidisciplinary teams -I felt like I came into my own as an engineer and realized what being a mechanical engineer looks like. -Hands-off management style -Friendlier atmosphere. More people ate lunch together -Free soda and coffee in the cafeteria

Cons

Not a lot of career development opportunities at either location. I felt like changing job functions is frowned upon because you never really lose the old job functions. Even 3 years after I was moved from a product line and the product line was discontinued I was still asked questions about the old product line. I think a lot of the hesitancy from upper management to shift employees around is that the CEO has to approve of every hire. Honestly, if the CEO would let business divisions make their own decisions about what they need and don't need, then the company as a whole would be better off. There was a lot of turnover in both management and non-management positions Because of the turnover in management, there were a lot of mixed messages and I felt like management's direction wasn't unified.

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