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ezyVet reviews

3.6

72% would recommend to a friend

(113 total reviews)

Jay Mazelsky

Not enough data to show CEO approval

71% positive business outlook

ezyVet has an employee rating of 3.6 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ezyVet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews
1.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

People are really nice when the CEO is not around. Totally different vibe than when is at the office.

Cons

I've work for so many different companies in New Zealand but I have NEVER EVER had such a bad experience as in ezyvet. The CEO is the BIG PROBLEM in there! Everybody is super scared of him. You never know what mood he will be at work and depending on that you can have a good day or the most horrible day in your life. Seriously, I don't understand why people are still working there. Salaries are very low and is very difficult to have a career in there! I will advise EVERYBODY not to work in there, it is a horrible atmosphere when the CEO is around! The positives reviews that are on Glassdor are only there because the CEO has requested some of the staff to write something good about the company NOT because people really enjoy working in there. The HR person should really do her job and advise him better on what to do and how to treat people!

avatar
ezyVet Response
8y
We reckon (and we discussed this as a bit of a mini team) that if you really care about what this person wrote - give us a call. Phone our helpdesk. If you wanna talk to a developer or implementer or anyone we are sure you will have a chat and learn this review is not representative of ezyVet. ezyVet cannot control the random people placing reviews - but what ezyVet can do is answer the phone so call us and call this review out on its comments!!
2.0
Apr 12, 2016
Recommend
CEO approval
Business Outlook

Pros

I was really sold on the idea of ezyVet when I was told of their phenomenal growth in sales - 800% within a year with the major markets being Australia and the US. Their product boast some great features, such as being cloud based, the basic features were pretty intuitive, an attractive interface, new functions being constantly rolled out, and some excellent support staff. And thats all before we get to the 'work perks' of ezyVet - international travel, free lunch provided in the office, and the opportunity to really grow within the company as it grows.

Cons

I've worked with several start ups and their CEOs in different capacities and one thing I've learnt is that having the brilliant capability to build up a company can often lead to one being slightly egotistical and blind to reason. With ezyVet, I saw a company small enough to really put our heads together and build a culture which would both enable growth (not only in sales but the team as well). This was definitely restricted by the CEO who I believe was ready to bury any internal issues before addressing them. While I was working there, I saw 4 of the 5 people I started with fired or quit under the 90 day trial and 3 or 4 of the Permanent Implementation team members (which was very small to begin with) leave or express that they were planning too I believe the issue in retaining staff, in the implementation team at least, was down to a lot of different little - and mostly manageable issues - combining to make one big issue. To summarise, these were the biggys - We were provided free lunches - sounds great but we were only provided a 30 minute lunch break in the middle of a 9 hour day and I believe this was really a ploy to create a culture of not being able to take time for yourself at lunch - Hours were 8.30 till 5.30 which would be fine but we have very hectic work loads and with only a half hour lunch break where no one left the office, the last half hour was exhausting - When travelling, often long hours of work in the office and travel from city to city with no over time paid. Given a day in lieu for long haul travel though if flying to US etc - Long hours, basic salary of 50k to start and after consulting other members of staff, not huge jump in salary after review (5k typically) - I know its a start up but we are giving a lot of our time to the company and essentially were not getting much back for the time we were giving to the company - Commission dependant on a happy review - this seems like it should be fair enough but this is a developing software which had glitches from new releases and features that still needed to be developed which would often disgruntle clients. This was out of our control and yet our pay was dependent on - Severe lack in support / training when learning how to configure the site. My first implementation, I was going in virtually blind or constantly asking someone what to do. This wasn't fair on me or my client or received inadequate service because I just didn't know what i was doing. I gave it my all but as a result did not receive the commission I really should've received after all the time and effort I put into my work and trying to do the best I could

1.0
Oct 13, 2021
Recommend
CEO approval
Business Outlook

Pros

"Free lunch." I use quotes because unless you're quick, there will be nothing left. Not to worry, though, because you won't have time for silly things like lunch anyway.

Cons

Where to begin? * The CEO, Hadleigh, is easily the most fragile man I have ever had the displeasure of working with. I'm not sure what kind of scars he collected as a child, but he is determined to hurt everyone in his life - especially his employees, whom I have personally heard referred to as "[redacted at Glassdoor request]." Among other unpleasantries I will spare you. He bullies staff, but in the most cowardly way possible: through his underlings. When his ego has been wounded (by something as benign as daring to disagree with him) he will simply advise his managers to dis-invite you from future meetings and team events until you "get the message." He might start locking you out of systems. He will ignore you like a frightened child in the hall. For Hadleigh alone, you should avoid this company at all costs. * Hadleigh has cultivated an extreme "yes man" culture. He will make up wild goals without planning or consultation, and when you don't meet them, it's your fault. No matter the circumstance, his management team is expected to say things like "you're so smart, Hadleigh." "You're the best CEO in the whole country." "That's such an amazing idea." It's bizarre. Like being in some kind of surreal movie. * The code base is an absolute mess. An increasing number of the team is doing nothing but frantically trying to maintain it, but Hadleigh doesn't appear to understand the concept of maintenance. Foremost, this is because he always just said yes to every customer request, regardless of whether or not delivery was achievable. Functioning software companies have product managers to assess the value, feasibility, and cost of change. Not here! The number of configuration options is now inconceivable. I do not believe the API will ever be in any kind of acceptable working state because of this. * Work life balance does not exist here. It is partially why they hire young, inexperienced people. They don't want people with families because that gets in the way of their work. Said young people also don't understand how they're being taken advantage of. They're less likely to speak up. We were expected to be on call 24/7, work late every night, and work weekends. This was certainly not explained in advance, and questions were brushed aside. * Hadleigh made employees fill in 5 star Glassdoor reviews. He stood behind them and literally watched them make the reviews. Go take another look at those 5 star reviews. Don't they look a little strange? * For ALL of the reasons above you would expect this company to be paying an astronomical wage. After all, who would possibly put up with this nonsense for below industry wages? Nope. Pay here was some of the worst in Auckland, and near the bottom 2% of what I could be earning internationally. If you're reading this, you work in tech and you have options. This is an employee's job market. You will be treated and paid better elsewhere.

avatar
ezyVet Response
4y
I have worked for Hadleigh for a while now. He’s passionate and his motivation comes from watching people grow and creating software that creates positive impact customers. ezyVet is used by veterinary professionals all around the globe and is critical to ensuring high standard of care for animals of all shapes and sizes, from cats to horses and even some exotic pets. It started development in 2007 so there are parts of the system still around since then, but outstanding to have code still scaling well that is 14 years old don’t you think? We invest heavily in continued technical improvement, with the recent modernisation effort to rebuild our financial module taking it from monolith to back end (Laravel API) & front end (ReactJS). Throughout this process we took the opportunity to modularize our code to prepare for the next stage - microservices. It's been many years since Hadleigh has been involved in the sales process, still a passionate product guy that knows a huge amount about the software he built a company around though. I'm sorry to hear you feel this way about the work life balance, but I'm not sure it's an accurate view of ezyVet Engineering; it’s something we celebrate in engineering. We have engineers in Auckland and London to ensure we have technical resource on hand, on time zone, 24/7. We have an on-call roster in place to provide technical support 24/7 which rotates, and we pay our team members for this. It's unfortunate to hear your perspective on our recruitment approach. I see this as a positive thing for the Auckland tech sector to hire talent into the industry, help them into their first role, and then see them grow through our organisation. We hire individuals with the right attitude, that have a growth mindset and are passionate about technology. What this has resulted in is a group of very passionate individuals pushing hard to get ahead in life. Engineering salary bandings are reviewed regularly. We’ve done two reviews in the last year and are confident that we are market competitive. On top of this every employee is entitled to a yearly bonus which is on top of their market competitive salary. For anyone looking to join ezyVet I am more than happy to have a chat as I’m sure others on staff would be. Marcus Atkins - Chief Delivery Officer
Viewing 1 - 3 of 113 Reviews

Glassdoor has 115 ezyVet reviews submitted anonymously by ezyVet employees. Read employee reviews and ratings on Glassdoor to decide if ezyVet is right for you.