Watercare reviews

3.9

69% would recommend to a friend

(109 total reviews)
avatar

Raveen Jaduram

95% approve of CEO

68% positive business outlook

Watercare has an employee rating of 3.9 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Watercare employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.6 stars).

Reviews by job title

109 reviews
1.0
May 6, 2020
Recommend
CEO approval
Business Outlook

Pros

There are a lot of good people trying their best to work with what they have, to the best of their abilities. The hard workers putting in their elbow grease is the only thing good about the entire organisation

Cons

24/7 Shifts 365 days a year - prepare yourself to work weekends, public holidays and even Christmas without much thanks or appreciation. Very poorly paid role with poor remuneration protocols throughout. I received less than a 3% increase in my 18 months, with a starting salary of $46k. Not much is done to show appreciation for hard work put in (24/7 teams never get “a day/afternoon off” to *all* come together as a team to lift team spirit/morale - when I brought this up with management I was told “you get paid to do your job, not to require incentive/morale boosters to do your job efficiently) Severely understaffed team, meaning everyone is stretched thin and some are required to work 10+ hour shifts back to back every weekend to shoulder the load. Most new starters who joined the 24/7 team quit within 3-6 months. Leave is required to be requested 6-8 weeks in advance or it would likely be denied. I saw 12 permanent staff members resigned in my time with the 24/7 team, 2 of which were team leaders. Overall I was essentially chained to a desk and forced to work till I physically and mentally could not bare it any more and quit during this entire COVID-19 fiasco.

1.0
Jul 28, 2021

Simply avoid

Recommend
CEO approval
Business Outlook

Pros

1. Job security 2. Always paid on time even during the pandemic 3. Good work life balance 4. Time in lieu

Cons

Professional development is a big joke here, they have invested millions of $s in placing new processes and tooling for it but actually never implemented. Upper management living the dream that all the processes are getting followed but in reality it's a big joke. Almost negligible salary hike, management always ready with an excuse , there is always something for the management like bonuses but nothing for lower level hard working employees who are literally running this company. Team structure is very poor, there are so many managers, leads in one team resulting in less productivity, politics etc. Watercare is solely driven by contractors so it's a bit of hits and misses, some are good but some are really bad, wasting public money. Politics is at all time high within smaller teams, people always ready to pass the blame on others with zero accountiblity. Use of legacy products though spent millions on digital transformation, Ageing workforce, average age is 35+, has so many old people who are happy to work 70s way and don't want to learn new technologies. If you want to have a career progression then you have to just bow down and follow orders from your manager and should be on good books of higher management, employees performance always overlooked.

1.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Teams like Digital, the former Customer team, and certain groups within Operations have been fantastic examples of flexibility, fair compensation and work-life balance.

Cons

The recent push for more in-office time within the Programme Delivery and Risk and Assurance teams has, unfortunately, prompted some highly skilled and talented people, with valuable institutional knowledge from their time in other departments, to decide to leave the company. There have been instances where people in the same role, with similar levels of experience, are on different pay bands—a surprising situation, especially when budget allows for fair compensation. It’s puzzling why some team members aren’t compensated equitably, seemingly due only to a manager’s arbitrary rationale. A consistent, transparent approach would ensure fairness and reinforce morale across the team.

Viewing 1 - 3 of 109 Reviews

Glassdoor has 130 Watercare reviews submitted anonymously by Watercare employees. Read employee reviews and ratings on Glassdoor to decide if Watercare is right for you.