Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Sedgwick?

52% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (268) , Claims Examiner (256) , Customer Service Representative (208) , Claims Representative (177) , Leave of Absence Coordinator (126) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 466 reviews)); "Great work from home hours." ((in 292 reviews)); "Great health care coverage and PTO; company promotes from within" ((in 196 reviews)); "Seems good and the people are great" ((in 145 reviews)); "Great benefits and time off" ((in 109 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 402 reviews)); "Poor management and very underpaid" ((in 284 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 200 reviews)); "No work life balance at all" ((in 171 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 100 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Auckland , Awhitu Central , Wellington

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Sedgwick

Sedgwick reviews

3.2

52% would recommend to a friend

(4,601 total reviews)

Mike Arbour

59% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Aug 13, 2025

Part of a large family

Loss adjuster

Recommend

CEO approval

Business Outlook

Pros

The type of people who are interested in this area of work are already of the empathy mindset, ready to help our clients, customers, and also within our own teams. It means that very quickly you feel like part of an extremely large family with 22,000 cousins!

Cons

Sometimes the work can be very emotionally draining, and dealing with people who have experienced hardship can be difficult to process. We keep going though, as we know our work makes a difference.

2.0

May 6, 2025

Toxic work environment

Loss adjuster

Recommend

CEO approval

Business Outlook

Pros

Multinational company with people from everywhere.

Cons

Unrealistic work loads- refusal to adequately staff with people of sufficient skills and lack of willingness to invest to train staff, so senior level employees have workloads far exceeding what they should while other employees are doing nothing and refusing work due to insufficient experience and training. Constant changing of goal posts and changing of terms making it more difficult to obtain bonuses and incentives. Mixed messages from management- local management and governance does not match advise and objectives advised by international senior management. Preaches culture of empathy and inclusion, however the reality in offices is closed minded and discourages open and honest conversations.

2.0

Sep 16, 2024

Good People Environment

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible working from home, friendly people environment in AKL office

Cons

No induction lack of training and low pay with high expectation

Viewing 1 - 3 of 4,601 Reviews

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Jobs at Sedgwick

MCL Construction Protégé Adjuster

Auckland, Auckland

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