Orion Health reviews

3.3

47% would recommend to a friend

(439 total reviews)
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Brad Porter

48% approve of CEO

39% positive business outlook

Orion Health has an employee rating of 3.3 out of 5 stars, based on 439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Orion Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

439 reviews
1.0
Sep 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Free fruit and cereal every day. A ping pong table and that really is it (difficult to reach the 20 word minimum here).

Cons

Where to begin? First off the culture sucks. Every team is closed off from each other so when you encounter a problem, no one is willing to help out. Trying to get information from internal knowledge sites is a NIGHTMARE! People just add random pages so if your not careful, you can spend hours not finding out anything meaningful. Manager refuse to help lower level staff, so if you're a newbie, onboarding takes longer than necessary due to the fact they can't be arsed to help you when needed.

1.0
Jun 1, 2018
Recommend
CEO approval
Business Outlook

Pros

1) Paychecks haven't started to bounce (yet). 2) Values are cool (Open, Trusted, Courageous), too bad that is where the values stop. 3) Incorporate 50% of bonus into salary (even though they clearly can't afford it). 4) Healthcare benefits are good, but getting worse over time as money dries up

Cons

1) Financial State - share price drops from $6 to .75 cents. 2) Burnt through IPO money ($125 million), Burnt through rights offer ($32 million), and only have $4 million in the bank to make payroll for 1,200 employees. 3) Scary decline in revenue -22% YoY 4) Don't believe the 'path to profitability' spin, they have to reduce cost (terminate employees) instead of letting sales lead the way to profitability

1.0
Mar 24, 2017

My worst professional experience to date.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee. Fruit. I met some fantastic people there, all of which are working on their exit strategy. That's all.

Cons

Just a terrible experience from start to finish. Favoritism, nepotism and condescending attitudes are rife. The “People” people will no doubt try to spin this into a positive with “exciting new processes”, “periods or rightsizing” or “attracting the best people”. Let me tell you, it’s all bull. You’ll be siloed, kept in the dark, questioned at every turn and micromanaged until you’ll wonder if it’s OK to urinate alone. Staff turnover was the highest I’ve ever seen in any company. The only happy looking people are the grads, interns or people that have never worked anywhere else, because they just don’t know any better. Senior managers are unbelievably inexperienced (with exceptions) as most of them have made it to the lofty heights through tenure and sycophancy. The majority of staff are technically competent to a degree, but nowhere near as good as Orion profess them to be. Mediocre at best. The new products Orion keep promoting as the cutting-edge future of healthcare are just truly awful. They constantly break, are very badly managed, and have very unhappy clients using them. Clients that don’t pay their bills due to the sub-standard product and support provided. Precision medicine isn’t going to be a thing for years to come. When the CEO spunks $30k of his own money trying to gather all the data over 2 years and is still nowhere near completing this task, how is it going to be useful to the global population? Not soon, that’s when. Stick to your cash cow, i.e. Rhapsody. Benefits provided are the minimum allowed by law, certainly not good enough to attract “super smart developers”. You also need to remember that attracting these “rock stars” is not an efficient way to run a business and makes you look narrow minded. You need competent developers along with talented financiers, business analysts, managers and educators. Bonuses are never paid, because the company doesn’t make any profit, but you’ll be told when you join that they're always payed. Another blatant lie, yet the CEO recently started driving a new Tesla. Great advert there, Ian.

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Orion Health Response
9y
I’m sorry that your time at Orion Health hasn’t worked out for you. I'm not going to ‘put a positive spin’ on challenges we face, but I will provide some context. I want to acknowledge that we do have challenges as a business, every start up and growth business does, and no one gets it right every time. It is from your losses and mistakes that you learn the most. We learn and improve all the time. In the last three years we have grown significantly, roughly double our team size. With hindsight, it seems we didn’t always make the right decisions about who to bring in to roles here. We have an opportunity to really make a difference to the healthcare experience patients get in OECD countries. It’s a lofty goal, but one that many people here get out of bed for each morning. Along the way we will struggle in various ways and some of the challenges you refer to are common among start-ups. We obviously aren’t a start-up anymore, but a maturing business catching up with the rapid growth in the last few years. Some of the comments below are factually inaccurate, but I’m not going to address them all separately. The CEO’s previous car was a 15-year-old Volvo and in addition, there are some stirring stories about the sacrifices he, his team and his family have made to get this business up and running. He is funding research on himself, to set an example of what he considers the future for healthcare globally. We are working internally on a piece of research right now to understand what our people value that we have to offer, to effectively learn what we should stop, start and continue. You clearly have some strong views, I do hope you used the appropriate channels internally to give feedback and help Orion Health move forward as a business.
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