My worst professional experience to date. - Anonymous employee Orion Health Employee Review

1.0
Mar 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee. Fruit. I met some fantastic people there, all of which are working on their exit strategy. That's all.

Cons

Just a terrible experience from start to finish. Favoritism, nepotism and condescending attitudes are rife. The “People” people will no doubt try to spin this into a positive with “exciting new processes”, “periods or rightsizing” or “attracting the best people”. Let me tell you, it’s all bull. You’ll be siloed, kept in the dark, questioned at every turn and micromanaged until you’ll wonder if it’s OK to urinate alone. Staff turnover was the highest I’ve ever seen in any company. The only happy looking people are the grads, interns or people that have never worked anywhere else, because they just don’t know any better. Senior managers are unbelievably inexperienced (with exceptions) as most of them have made it to the lofty heights through tenure and sycophancy. The majority of staff are technically competent to a degree, but nowhere near as good as Orion profess them to be. Mediocre at best. The new products Orion keep promoting as the cutting-edge future of healthcare are just truly awful. They constantly break, are very badly managed, and have very unhappy clients using them. Clients that don’t pay their bills due to the sub-standard product and support provided. Precision medicine isn’t going to be a thing for years to come. When the CEO spunks $30k of his own money trying to gather all the data over 2 years and is still nowhere near completing this task, how is it going to be useful to the global population? Not soon, that’s when. Stick to your cash cow, i.e. Rhapsody. Benefits provided are the minimum allowed by law, certainly not good enough to attract “super smart developers”. You also need to remember that attracting these “rock stars” is not an efficient way to run a business and makes you look narrow minded. You need competent developers along with talented financiers, business analysts, managers and educators. Bonuses are never paid, because the company doesn’t make any profit, but you’ll be told when you join that they're always payed. Another blatant lie, yet the CEO recently started driving a new Tesla. Great advert there, Ian.

avatar
Orion Health Response
9y
I’m sorry that your time at Orion Health hasn’t worked out for you. I'm not going to ‘put a positive spin’ on challenges we face, but I will provide some context. I want to acknowledge that we do have challenges as a business, every start up and growth business does, and no one gets it right every time. It is from your losses and mistakes that you learn the most. We learn and improve all the time. In the last three years we have grown significantly, roughly double our team size. With hindsight, it seems we didn’t always make the right decisions about who to bring in to roles here. We have an opportunity to really make a difference to the healthcare experience patients get in OECD countries. It’s a lofty goal, but one that many people here get out of bed for each morning. Along the way we will struggle in various ways and some of the challenges you refer to are common among start-ups. We obviously aren’t a start-up anymore, but a maturing business catching up with the rapid growth in the last few years. Some of the comments below are factually inaccurate, but I’m not going to address them all separately. The CEO’s previous car was a 15-year-old Volvo and in addition, there are some stirring stories about the sacrifices he, his team and his family have made to get this business up and running. He is funding research on himself, to set an example of what he considers the future for healthcare globally. We are working internally on a piece of research right now to understand what our people value that we have to offer, to effectively learn what we should stop, start and continue. You clearly have some strong views, I do hope you used the appropriate channels internally to give feedback and help Orion Health move forward as a business.

Explore other reviews about Orion Health

5.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great place to learn fast

Cons

Not much room for growth

2.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Great working environment internal growth opportunities

Cons

Long hours very demanding might have to work weekends

See reviews by: Helpful|Rating|Date|All