employer cover photo
employer logo
employer logo

Magic Memories

Is this your company?

Magic Memories reviews

3.5

67% would recommend to a friend

(424 total reviews)

Chris Warhurst

74% approve of CEO

29% positive business outlook

Magic Memories has an employee rating of 3.5 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Magic Memories employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

424 reviews
4.0
Jan 19, 2017

Interesting & fun company... with growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really cool clever people work here. Growing, so opportunities (for some). Their intranet is very cool, but doesn't go as far as sharing information especially from the management team (it used to have regular updates, these stopped when we got busier).

Cons

Lots of changes with people coming and going. Needs to sort out their systems and processes. Information doesn't flow very much apart from the grapevine. I know management know this, so not sure why things aren't being progressed..

2.0
Jan 13, 2017

Company that works to the whims of its founder.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to travel and get involved in with varied work. People that I work with are generally wonderful. There is a genuine intent to improve.

Cons

Senior Management work in functional silos and do not communicate with each other. Communication from the top-down is non-existent Company needs to stop growing to consolidate. It's always about winning the next contract, but we're not adequately staffing effective servicing and support of that contract. There are a lot of people out of their depth in relatively senior positions. Founder stepped aside to be replaced as CEO, but still interferes on a regular basis. After being introduced, the new CEO has disappeared off the face of the earth - I don't think we've had one communication from since the announcement of his appointment. Focus on 'lean' staffing model, post-acquisition, when people couldn't cope with the workload to begin pre-acquisition, is ridiculous and short-sighted.

3.0
May 17, 2017

Heed your own slogan...We make our staff smile.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global focus. Very intelligent staff but some feel stiffled.

Cons

Time zones and expectations to be available at all times.

Viewing 1 - 3 of 424 Reviews

Glassdoor has 455 Magic Memories reviews submitted anonymously by Magic Memories employees. Read employee reviews and ratings on Glassdoor to decide if Magic Memories is right for you.