Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (53) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Lots of genuinely great people" ((in 121 reviews)); "Great benefits and health coverage" ((in 121 reviews)); "The culture was great" ((in 95 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 52 reviews)); "Salaries are low and comp plan is very confusing." ((in 41 reviews)); "People leaving and layoffs are common." ((in 27 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

Compare reviews

3.5

61% would recommend to a friend

(1,068 total reviews)

Dax Dasilva

74% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.6

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 2, 2025

Great place to work

Software development manager

Recommend

CEO approval

Business Outlook

Pros

Lots of flexibility PTO , Hybrid, working from another country up to 60 days Interesting problems to solve Lots of opportunities to grow if you are willing to put the effort.

Cons

Recently a lot of employee churn in Auckland office. Key engineer with more than 10 years tenure left so there are a few knowledge gaps.

Lightspeed Response

4mo

Hi, thanks for taking the time to leave a review and for the impact you’re making at Lightspeed. It’s great to hear that you value the flexibility we offer, the opportunity to work on interesting problems, and the ability to grow your career through effort and development. We also appreciate you sharing your perspective on recent employee churn and the resulting knowledge gaps. Feedback like this is important to us as we continue to strengthen our teams and support sustainable growth. Thanks again for the review and for your continued contribution at Lightspeed.

5.0

Aug 17, 2024

Innovative Environment with Growth Opportunities

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Cutting-edge technology stack enhances skills Flexible working hours support work-life balance Supportive team and accessible leadership Opportunities for career advancement and personal growth

Cons

Fast-paced environment may not suit everyone Communication gaps between different departments

Lightspeed Response

1y

Hi there, thank you for taking the time to leave such a great review. It’s fantastic to hear you’re enjoying the areas we strive for excellence in: our tech, work life balance, supportive leadership and career advancement/personal growth. We also appreciate your feedback regarding areas where we can improve. Thanks again for your review and we hope that you continue to enjoy your experience with Lightspeed!

5.0

Jun 25, 2024

Great place to work

Senior software development manager

Recommend

CEO approval

Business Outlook

Pros

Offers fair career opportunities, transparent culture, flexible working arrangements

Cons

Not sure what to say about this, can't think of anything.

Lightspeed Response

1y

Hi there - thank you for your review and congratulations on over 6 years with Lightspeed! We love how you’ve highlighted the career opportunities, transparency and flexible working arrangements - we really want Lightspeeders to thrive and have a great experience. Thanks again for taking the time to leave a review and for your (no doubt) many contributions to Lightspeed!

Viewing 1 - 3 of 1,068 Reviews

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Jobs at Lightspeed

Software Development Manager (Mobile)

Auckland, Auckland

·

NZ$143K - NZ$175K /yr

(Glassdoor est.)

View job

Senior Staff Software Engineer

Auckland, Auckland

·

NZ$120K - NZ$141K /yr

(Glassdoor est.)

View job

Principal Software Engineer

Auckland, Auckland

·

NZ$120K - NZ$141K /yr

(Glassdoor est.)

View job

Software Development Manager

Auckland, Auckland

·

NZ$143K - NZ$175K /yr

(Glassdoor est.)

View job

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