Lightspeed reviews

3.5

63% would recommend to a friend

(9 total reviews)
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Dax Dasilva

77% approve of CEO

50% positive business outlook

Reviews by job title

9 reviews

Reviews about "Compensation"

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people at Lightspeed and overall solid benefits for the Auckland, NZ office. We enjoy flexible working, a dog-friendly office, plenty of healthy food options and barista coffee machine, an award-winning office next to great public transport links. In addition employees have 4% matched Kiwisaver, opportunities to get involved in our Employee-Led Networks and our Culture Clubs, a paid Volunteer day, Health & Wellness credit, access to EAP and Modern Health for coaching and self-learning. We also have regular career conversations, annual and mid-year performance review convos and an annual compensation review. Lightspeed's CEO is an inspired world-known conservationist who genuinely cares about our customers, and the mindset is one of customer-centricity and working together to problem solve and make a positive impact. We get to take on interesting challenges and work with global teams. There are super talented, creative and disciplined folks at Lightspeed making the culture one of success but also enjoyment along the way.

Cons

It's fast paced so sustaining the high performance can be a challenge!

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Lightspeed Response
4d
Hi there, thank you for taking the time to share your detailed feedback, especially from someone who has been with us for as long as you have. It’s fantastic to see a 5-star review highlighting our strong team culture and global collaboration. We love that you are taking full advantage of the Auckland office benefits - from our dog-friendly space to our employee-led networks. Our people truly are our biggest asset, and it is wonderful to hear that our structured career conversations and compensation frameworks reinforce an atmosphere of growth and success. Thank you again for your five-year tenure and for the impact you continue to make at Lightspeed
3.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, free food, car park

Cons

Promotions here seem to be based more on visibility than on technical ability. There’s little attention given to individual contributors, compensation, or role clarity, and the criteria for advancement often feel inconsistent and unfair.

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Lightspeed Response
5mo
Hi, thanks for taking the time to review and for the impact you’re making at Lightspeed. It’s good to hear that you value the salary and office benefits. We’re concerned by the feedback you’ve shared around fairness and growth, as this is not the experience we want for our people. We take this feedback seriously and use it to inform ongoing improvements. Thank you for sharing your perspective.
4.0
Jun 23, 2025

Can be good opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots to see and learn, salary not too bad, colleagues are good to work with

Cons

Multiple acquisitions has made the company incredibly complex to navigate

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It's great to hear that you’re enjoying the learning opportunities and the chance to work alongside great colleagues. We also appreciate your feedback on the complexity brought on by acquisitions — it’s something we’re actively working to streamline. Thank you again for sharing your thoughts!
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