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      New Era IT

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      Weak pay and benefit - Support Engineer L1 New Era IT Employee Review

      3.0
      Aug 21, 2025
      Support engineer l1
      Recommend
      CEO approval
      Business Outlook

      Pros

      > friendly environment depending on site > great starting point for entry-level technician > exposure to a wide range of systems > get to manage enterprise Microsoft or Google tool as L1 > close to home

      Cons

      > terrible pay > no training > no benefit > no career progression

      Explore other reviews about New Era IT

      5.0
      Jul 29, 2022
      Tier 2 tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are excellent at protecting their staff and making sure they get the best opportunities

      Cons

      The primary contracts they hold are with organizations that do not treat contractors well.

      4.0
      Aug 20, 2025
      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      great first level experience would recommend to anyone just out of education

      Cons

      Low pay, would not recommend staying long term

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