Low pay - Desktop Support Technician New Era IT Employee Review

2.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Travel to different sites Not high tempo Meet different people Get to touch different technologies and software

Cons

very low wages, better off stacking pallets or working at a supermarket, get better pay and benefits No benefits, need to provide your own uniform, getting any resources takes for ever from the leadership team Can only use AL after a year, minimum leave etc as per the law, no benefits for this No development opportunities, the leaders talk a lot of this but not going to get any training Low amount of staff as there is a high turn over as pay is crap, while other competition offers 10k more 1 small issue can turn into weeks long as everyone needs to get involved and have their say Bad for the customer as the techs keeps leaving

Explore other reviews about New Era IT

5.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

They are excellent at protecting their staff and making sure they get the best opportunities

Cons

The primary contracts they hold are with organizations that do not treat contractors well.

3.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

> friendly environment depending on site > great starting point for entry-level technician > exposure to a wide range of systems > get to manage enterprise Microsoft or Google tool as L1 > close to home

Cons

> terrible pay > no training > no benefit > no career progression

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