They think a lot of themselves, but have a low opinion of their staff - Desktop/Network Support New Era IT Employee Review

2.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Few. It's easy to get a job there if you have even a basic grounding in PCs

Cons

Close to minimum wage for desktop techs. When the new minimum wage legislation comes into force, they will be paying about $2 an hour more. I would have been better off working stacking shelves at Countdown - they pay overtime and I wouldn't have to foot a $100+ a week fuel bill.

Explore other reviews about New Era IT

5.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

They are excellent at protecting their staff and making sure they get the best opportunities

Cons

The primary contracts they hold are with organizations that do not treat contractors well.

3.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

> friendly environment depending on site > great starting point for entry-level technician > exposure to a wide range of systems > get to manage enterprise Microsoft or Google tool as L1 > close to home

Cons

> terrible pay > no training > no benefit > no career progression

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