Pros
I like that it is a fast paced company. You never get bored. It is a large global organization yet there is a family like feeling working here. Lots of employee activity, casual work environment, super friendly people, flexible work schedule making it very friendly specially for young parents with children, competitive pay and starting PTO is above average than most companies and benefits are very good. Micromanagement is not part of the company culture, if someone is a low performer managers are open to scrutinizing the possibility that the employee may be in the wrong role and he/she are given the opportunity to move into a better fit role. I love how internal mobility is welcomed to improve and grow your career. Managers and HR does not hold you back from applying to other internal openings within the company. HR actually works for the employees and their interest and are very helpful.
Cons
All companies have cons and their own nuisances. At ACI we are very process driven and metrics driven that can sometimes slow down the actual deliverables and customer focus. However, if you bring that up to your management they are willing to listen, revisit and streamline things to improve customer experience. A management that is open and willing to listen is half the problem solved.