Company is a complete mess and getting worse. - Anonymous employee ACI Worldwide Employee Review

2.0
Dec 4, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are fantastic. They really are a terrific group of people working hard for the company but they company just doesn't give back. There is a lot of serious talent at ACIW. Every good leader they have at ACI is leaving or has left and that has put people that don't have any idea what they are doing in charge of things they know nothing about. People within our business units were working very hard for the company with nothing in return. Consulting studies done which was a good idea yet nothing in those studies has been followed and anything other than they way ACI is running things now is frowned upon.

Cons

Executive leaders there are wearing titles but they don't have any idea what they are doing. The company has had some incredible leaders working at ACIW and they have left in droves leaving things in shambles. The employees are treated poorly and while leaders say all the right things, they don't act that way. The company is also biting off more than it can handle in a number of areas and it is getting to implode a few things along the way. You attract good talent yet cannot keep it. There is a layer of dishonestly that exists at this company that does from the top down and the bottom up within the leadership ranks. The fishing debacle with the president - just read about it.

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5.0
May 6, 2026
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Pros

good international communication team helpful

Cons

environment training ai pay corpation

2.0
Jun 22, 2026
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Pros

Relax environment, not a toxic experience for me

Cons

No real pathway towards career advancement for employees

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