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      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,586 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      37K reviews
      1.0
      Jun 29, 2026

      Avoid

      Kyc analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros worth highlighting.

      Cons

      Awful management, awful work-life balance and poor salary for what is expected of you. Expect to work well above your contracted hours unpaid and be thankful Citi gave you the opportunity to do so. Long onboarding process, little training and expected to work everything out yourself. Management are belittling and took enjoyment in humiliating staff, don’t expect support no matter what they say. I have no idea how people work there for long periods. A toxic work environment that’s rife with bullying and favouritism. If management dislike you, they will make it their mission to make your time there difficult. No job security and an ongoing threat of job losses. I don’t recommend this company at all.

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      ReviewsCiti reviews

      Glassdoor has 41,850 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.