Virgin Media Customer Service Advisor interview questions

Pre recorded interview. Can pick time when to complete interview yourself so very handy when working around your current job or studies. Timeline was pretty quick and was able to secure the job within a month of applying for the position.

Very straightforward video interview followed by a short interview on the phone before being offered the role. Telephone interview consisted of being asked a single question about when I delivered exceptional customer service. Other general questions asked during the video interview could be quite competently answered by anyone who has worked in a customer/client facing environment in the past.