Does Virgin Media pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Media employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Virgin Media. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Virgin Media?

65% of Virgin Media employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Media 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Virgin Media?

Customer Service Representative (102) , Field Service Technician (57) , Sales Executive (56) , Field Sales Representative (43) , Field Technician (40) , Manager (40) , Project Manager (39) , Sales Associate (38) , Customer Service (36) , Sales Representative (36) , Sales (33) , Customer Service Advisor (31) , Field Engineer (25) , Engineer (24) , Account Manager (21)

What are the pros of working at Virgin Media according to real employee reviews?

"Benefits are good and stable" ((in 206 reviews)); "Challenging at times and meet great people." ((in 173 reviews)); "Good pay and OT" ((in 103 reviews)); "Great Team and customer base" ((in 58 reviews)); "Committed and friendly colleagues" ((in 56 reviews))

What are the cons of working at Virgin Media according to real employee reviews?

"Poor Management and processes dont make sense" ((in 130 reviews)); "Low salary and lack of progression" ((in 65 reviews)); "Long hours and overtime is not well covered sometimes" ((in 63 reviews)); "Company is great but my only bad experiences were with poor managers" ((in 48 reviews)); "HR non existent & afraid of senior management." ((in 29 reviews))

What are employees saying about Virgin Media layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Virgin Media layoffs and their outlook for job security at Virgin Media in 2026.

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Virgin Media

Virgin Media reviews

3.5

65% would recommend to a friend

(2,329 total reviews)

Lutz Schüler

62% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Virgin Media has an employee rating of 3.5 out of 5 stars, based on 2,329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Media employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jun 24, 2026

Structured environment with good benefits but limited autonomy

Senior commercial manager

Recommend

CEO approval

Business Outlook

Pros

Structured environment, good benefits, low workload

Cons

Mixed abilities, slow to move, lack of autonomy

3.0

Jun 16, 2026

Work alone with varied tasks, but poor management

Field technician

Recommend

CEO approval

Business Outlook

Pros

Work alone, good range of work

Cons

Routing is terrible, managers not interested in fixing anything unless it’s going to affect their stats

5.0

Jun 12, 2026

Excellent place to work with no real downsides

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It’s Excellent place to work

Cons

There isn’t any cons really

Viewing 1 - 3 of 2,329 Reviews

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