I applied online. The process took 2 weeks. I interviewed at Lightspeed (Paris) in Jul 2023
Interview
First call with the HR to better understand the position, the company and see if you fit in the position. Second call with the CSM team, we talked about the position and the company, but of course about you, they are trying to better understand who you really are and if there is a good feeling between the team members and you. Third call is with your direct manager (in office or remotely), she/he is looking for your understanding about the position you're applying for.
Hi There,
Thank you for the positive review and for showcasing the steps of the interview process. As a team, we strive to make every step count so both parties can explore the chances to its fullest. We're thrilled to hear you've accepted and are exploring Lightspeed further. Welcome!
- The Lightspeed Talent Acquisition Team
I applied online. The process took 2 weeks. I interviewed at Lightspeed (New York, NY) in Feb 2023
Interview
Seamless Interview process where HR was with me every step of the way. I had an initial HR interview and three follow up interviews with team members. The whole process took about two weeks and was the least stressful interview process I have been apart of.
Interview questions [1]
Question 1
Describe a time where you had to deliver bad news and how did you handle that?
Hi there! Thank you for taking the time to share your experience, we really appreciate it. We’re happy to hear your experience was a positive one and even happier to hear you’ve joined the team. Welcome to Lightspeed!
- The Lightspeed Talent Acquisition Team
I applied online. I interviewed at Lightspeed in Jan 2021
Interview
A couple of interview rounds: starting with someone from HR (more as a screening), then a conversation with the Customer Success-team and after that a conversation with the Customer Success team-lead. All really nice people and just natural conversations.
Interview questions [1]
Question 1
What does it take to be a good Customer Success Manager?