Does VFS Global pay their employees well?

According to anonymously submitted Glassdoor reviews, VFS Global employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at VFS Global. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at VFS Global?

79% of VFS Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VFS Global 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at VFS Global?

Operations Officer (138) , Deputy Manager (109) , Submission Officer (91) , Operation Officer (81) , Officer (70) , Visa Officer (66) , Manager (57) , Officer - Operations (51) , Operations Manager (40) , Senior Manager (39) , Deputy General Manager (31) , Operations (31) , Senior Officer (27) , Deputy Manager - Operations (23) , Human Resources Manager (16)

What are the pros of working at VFS Global according to real employee reviews?

"Good work environment & Career growth wise also its good" ((in 64 reviews)); "Work life balance is good" ((in 62 reviews)); "Good Colleagues depends upon the location" ((in 57 reviews)); "Good company policies and work culture" ((in 54 reviews)); "Great team to work with and learn" ((in 45 reviews))

What are the cons of working at VFS Global according to real employee reviews?

"Extended working hours at times" ((in 44 reviews)); "Pay is low and there is no guarantee of permanent employment." ((in 27 reviews)); "Work can be repetitive and long hours" ((in 25 reviews)); "Less employee benefits" ((in 6 reviews)); "You may work very hard and achieve thegoal but the Indian and Ukrainian senior management will not see it." ((in 6 reviews))

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VFS Global

VFS Global reviews

4.1

79% would recommend to a friend

(1,528 total reviews)

Zubin Karkaria

89% approve of CEO

77% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Senior management

3.8

Work/Life balance

3.8

Career opportunities

3.7

Compensation and benefits

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,528 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 16, 2025

VFS

Operations officer

Recommend

CEO approval

Business Outlook

Pros

Exposure to international visa processes and consular procedures Step towards career in administration

Cons

Compensation is below industry average for the volume and sensitivity of work Career growth is limited, especially in local offices High workload during peak seasons with minimal staffing support Limited scope for creativity or decision-making Rigid policies and micromanagement

VFS Global Response

11mo

Thank you for sharing your feedback. We’re glad you valued the exposure to international visa processes and recognized the administrative career stepping stone that VFS Global offers. We acknowledge your concerns regarding compensation, growth opportunities, and workload. VFS Global continuously benchmarks roles against industry standards and works to enhance employee experience through structured career paths and support systems. Constructive feedback from current and former employees plays a key role in helping us evolve. We are committed to creating a more inclusive, agile, and empowering workplace, and your suggestions will be shared with the relevant teams for further consideration. If you’d like to share more specific input, feel free to write to us at communication@vfsglobal.com.

3.0

Dec 11, 2019

vfs

Operations

Recommend

CEO approval

Business Outlook

Pros

Great learning opportunity within the company.

Cons

I don't have any negative review in my mind.

VFS Global Response

We appreciate your feedback about our company. If you would like to share a detailed feedback, please do so as an email to communications@vfsglobal.com. Thank you and we look forward to hearing from you.

1.0

Oct 8, 2018

submission officer

Submission officer

Recommend

CEO approval

Business Outlook

Pros

This is a very bad company, so no pros.

Cons

This is the worst company I have ever worked for. This company doesn't care about employees and only care and spend money on the higher management. We were doing between 8 to 10 hours overtime a day, unpaid of course! Appalling company! No respect for employees. Absolutely awful. Do not bother to apply.

Viewing 1 - 3 of 1,528 Reviews

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