Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

54% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4121) , Part Time Package Handler (2707) , Supervisor (1153) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4925 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4677 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1351 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 634 reviews)); "the tuition reimbursement is great and the health care is excellent" ((in 410 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2031 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1643 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 699 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 606 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 405 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

54% would recommend to a friend

(36,825 total reviews)

Carol B. Tomé

35% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UPS has an employee rating of 3.4 out of 5 stars, based on 36,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

37K reviews

5.0

Jul 5, 2026

Great benefits and pay, but management has issues

Ramp supervisor

Recommend

CEO approval

Business Outlook

Pros

-benefits -coworkers -being around planes - 5 hour shifts -good pay -employee discounts -discounted flights/jumpseat

Cons

-long training on pc -management can be a bit mean -early morning hours -if any delay due to weather or something wrong with plane you stay later -union workers get away with anything -management pays attention more to non union then union -favoritism -dont seem to favorable to disabled or spectrum people -lack of understanding to any personal or medical issues -as management your always having to be there if you miss more then 3 days or get sick or injured you are fired -nonunion gets punished over unionized workers

4.0

Jul 5, 2026

Supportive environment with limited part-time benefits

Senior administrative associate

Recommend

CEO approval

Business Outlook

Pros

Good working environment. Good flexibility on start time adjustments for personal appts, etc. Nice management. Pay is nice but could be better.

Cons

Part time benefits are not great. 2 weeks off for family care, as a part time worker, is not paid by your average work hours but how many hours you're hired in to work a day which is around 5. Seem you get stuck in this admin position and movement is difficult. Management helps with what they know but doesn't on what they're not familiar with so some issues frustratingly linger. No options to move into a full time position.

3.0

Jul 5, 2026

Nice folks but plenty of red tapes.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary is rather decent vs a number of different industries. Most co-workers are nice people.

Cons

Plenty of red tapes and frustrating operating structures. Over complicating processes.

Viewing 1 - 3 of 36,825 Reviews

Jobs at UPS

Full Time Import Sorter

Full Time Import Sorter

Auckland, Auckland

View job

Ops Admin Assistant II

Ops Admin Assistant II

Ops Admin Assistant II

UPS

UPS reviews

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Ratings by demographic groups

Reviews by job title

Great benefits and pay, but management has issues

Supportive environment with limited part-time benefits

Nice folks but plenty of red tapes.

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