Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 552 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Great shifts and can work from home" ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 97 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Auckland , Wellington , Christchurch

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,792 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews

3.0

Apr 14, 2024

Ndncm

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team work good communication therapeutic relationship

Cons

Stress stress stres stress stresss

4.0

Nov 21, 2022

Was good before. Not sure anymore

Insurance adviser

Recommend

CEO approval

Business Outlook

Pros

Good company benefits & above market pay for salaried sales roles

Cons

Going through a company sale so high turnover of staff all the way up management chain

3.0

Oct 26, 2022

Good Company, No Progression

Insurance direct consultant

Recommend

CEO approval

Business Outlook

Pros

The people at Cigna are great.

Cons

Opportunities to move up within the company or pay rises for top performers are almost non-existent.

Viewing 1 - 3 of 6,792 Reviews

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Jobs at The Cigna Group

Customer Success Manager, Pharmacy Team - Verity 340B Solutions - Remote

Customer Success Manager, Pharmacy Team - Verity 340B Solutions - Remote

Customer Engagement Strategist

Client Account Support Senior Analyst, U-500 - Cigna Healthcare - Remote

Client Account Support Senior Analyst, U-500 - Cigna Healthcare - Remote