Starbucks reviews

3.5

56% would recommend to a friend

(85,181 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Mar 10, 2026

oK

Recommend
CEO approval
Business Outlook

Pros

- People can be supportive depending on the branch - Manager can be good depending on the branch - Employee Bev / Snacks

Cons

- Pay too low - Can be toxic depending on the people

4.0
Nov 8, 2025

Good start

Recommend
CEO approval
Business Outlook

Pros

- Alot of traininng to onboard - Free drinks - Easy to relocate to different stores - Depending on the store you're in, People are normally quite supportive of each other

Cons

- Pay is really low - Career opportunities can be qiute limited

avatar
Starbucks Response
6mo
Hi there. We appreciate you taking the time to share this review. We’ll share this with our teams to support continued growth and improvement. Starbucks pay ranges are assessed on an annual basis to ensure they are tied to the appropriate benchmarks, accurately reflect geography, and remain market competitive. We also encourage our partners to share this feedback with their PRO business partner so we can have further dialogue in this space.
1.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

working with young and energetic people

Cons

physically and mentally demanding at times. The workload could be stressful, and it often required more energy than I expected.

avatar
Starbucks Response
7mo
Thank you for your valuable insights. We’re glad that you enjoyed the benefits and the connections you’ve made with your community, but we are disappointed to hear you did not feel supported. We understand that peak hours can become challenging and strive to provide the resources our teams need to excel during these moments. This includes having enough partners to continue the seamless experience that we champion in our stores. If this wasn't the case in your store, we encourage you to reach out to Customer Contact Center so we can better understand your experience and take the appropriate next steps
Viewing 1 - 3 of 85,181 Reviews

Glassdoor has 90,880 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.