Lush reviews

3.7

58% would recommend to a friend

(2,210 total reviews)
avatar

Mark Constantine

54% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Good wage for a retail position. Chances for promotion.

Cons

- Wages do not reflect the work required - Far too much feedback, also sometimes in quite humiliating and badgering. All stores differ but my store had strict feedback tracking and you could potentially get fired for something as small as not facing the door 24/7. - Do not support unions. We were told not to join a union because it would anger the company and not help us get better wages. - Very little chance of hitting targets, they ensure they are too high to hit. - Harsh monitoring. We had a lot of mystery shops at my store, and despite being severely understaffed, some staff were humiliated and told off for not being perfect. Their standard of perfect is extremely high and unattainable when very understaffed. - Hard to get promoted, there was a lot of favourtism. During my 2 years there I saw people perfect for the jobs they were applying for being passed over for the managers best friends or crushes.

5.0
Jan 26, 2026

Great for a student

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible, but consistent hours. supportive management

Cons

I can't think of any major drawbacks

5.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- Extremely friendly working culture! - Bosses and higher-ups did not feel threatening and were very welcoming - Informal atmosphere but still teaches a very high-end consultation method; great for developing customer interaction skills

Cons

- Products can be a bit hard on the nose and you can't ever tell what scents people will enjoy.

Viewing 1 - 3 of 2,210 Reviews

Glassdoor has 2,753 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.