ETCO reviews

2.5

24% would recommend to a friend

(27 total reviews)

Jeremy Sole

27% approve of CEO

21% positive business outlook

ETCO has an employee rating of 2.5 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETCO employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

27 reviews
1.0
Feb 20, 2022
Recommend
CEO approval
Business Outlook

Pros

- Teaches you the basics before starting work - Provides you with tools to start off with - Guarantees a weekly pay, but…

Cons

- The 2 week Elite Course is a pretty miserable experience that doesn’t mirror the reality of working at all. You aren’t allowed to leave the premises for the entire time essentially cutting you off from the outside world besides over social media and phone calls. - They claim said tools cost around 3k which is definitely not right. - Despite this they still charge you an exorbitant fee if you want to leave in your first year. I believe it’s been increased even more since I left. This kinda feels like a debt trap considering the wages their employees earn. - Wages are pathetic, starting at $16 an hour (The bare minimum training wage) and just over minimum for apprentices in their final year. - Experience with my coordinator was pretty pathetic, had no concern for my experience at host companies (which were very poor) and spent more time getting berated for things I didn’t do, and working at electrical wholesalers for etco’s wage of $16 an hour, which I’m pretty sure is illegal. - Staff encourage you to fake your answers with On- job assessments, discouraging real learning. -Staff treat etco HQ like a schoolyard. When not on site (which was most of my employment with them) you are forced to (as in threatened with non payment or dismissal) sit around or do meaningless chores from 8-4 which is a pretty degrading experience considering most people they employ have left school years ago. - When on site, being employed with etco means if you have a bad host company, you are basically disposable to them and will be sent back for making simple mistakes, if not nothing at all as per experiences from friends and myself.

avatar
ETCO Response
4y
We would like to know more so we can look into this issue further for you, as we are always wanting to improve the service we provide. Any complaints please email marketing@etco.co.nz
1.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Covers your training, gives you new tools

Cons

- Does not replace your tools - Only helps the people they like (Look at the people they advertise on their front page) - If you fall behind, they don't help, they only pat you on the back and tell you to hurry up - Terrible pay - Every etco worker has a brand new car and new uniforms and everything, yet, can't increase the pay for the apprentices - They say they have good teachers... mine struggled to open the projector - Swapping companies under etco does not help, it only ruins your progress i.e starting over with a different company, meeting new people - You only talk to your coordinator every 6 months - Coordinator never picks up the phone - Never update you on anything, I NEVER KNEW I COULD GET NEW ETCO UNIFORMS! (Until I met another apprentice!) - Only good if you stick with one company for 3 years... if you're even lucky... - I tried following the rules with the on jobs by doing what I could only do, but instead, they told me to fake my answers in order to get it done

avatar
ETCO Response
4y
Etco acknowledges that at times life can be a challenge while earning an apprentice wage. But it’s important to keep in mind the many other benefits of being an Etco apprentice – things like free healthcare insurance, free AA membership, the n3 discount card, and the toolkit and PPE equipment we provide for free. And then there’s the mentoring and wrap-around support you receive throughout your training. With Etco, you’ll continue to be paid during downtime, and can relocate to another Host if things aren’t working out for you. There’s also our wide-ranging 24-7 Switched-On support . . . remember budgeting advice is available via this service. Our apprentices generally finish their training much faster than non Etco apprentices, meaning you’ll be earning a qualified electrician’s wage much sooner than if you were not part of the Etco programme.
1.0
Oct 8, 2023
Recommend
CEO approval
Business Outlook

Pros

They can find you a job

Cons

Incredibly low pay. Very little help for covering expenses when they expect you to travel and stay in another city for a 2 week block course. Awful and mostly irrelevant on-job assignments. Constantly shifting goal posts for expectations and poor communication which makes it difficult to stay on track. Bribes to force you to do the irrelevant on-job work. Increasingly audited on-job work to crack down on people just trying to get these irrelevant on-jobs done. Complete and utter failure to understand what we actually do as an apprentice. Slow to get me out of a very bad situation with an employer and they continued to set the employer up with more apprentices, despite all of the apprentices having very bad feedback. Horrendous cost up front just to get started, which is supposedly to cover tools but then they make you pay even more just to get out of it, which is also supposedly to cover tools. Why are we paying for them twice? They also were mostly quite cheap tools, and not necessarily ones we wanted or needed. The contract is very scammy, requiring you to pay a huge sum of money to get out of it and you feel obliged to sign it since you only get to see it after you've already paid 4 thousand dollars. ETCO is basically trapping you into working for little money, while making the entire process as difficult as possible. 1 star out of 5 is far too generous.

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Glassdoor has 30 ETCO reviews submitted anonymously by ETCO employees. Read employee reviews and ratings on Glassdoor to decide if ETCO is right for you.