2.0
Oct 29, 2023
good for 1 year to learn but repetitve afterwards
Current employee, more than 5 years
Auckland, Auckland
Recommend
CEO approval
Business Outlook
Pros
- Good to learn AWS services - 3 months of trainign before role starts - Pays well for first 2 years with sign on bonus but base salary very low
Cons
- Expected to work weekend shift (tues-saturday) - a lot of new starters resign within the first 6 months - The job is a high tech call center - Most customer issues are fixed by reading documentation - Management imposes metrics/KPIs that are sometimes not fair - Not flexible (i.e appointments during day) - need to be available for a live chat or call - Team morale very low - Company culture bad - Management won't give $20/pp for a team dinner or end of year party (budget restrictions) - Hiring freeze so no internal opportunities