Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (183) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 273 reviews)); "People are great in general" ((in 191 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 152 reviews)); "good pay and allowance on monthly basis" ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 20 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 12 reviews)); "Favoritism runs wild." ((in 10 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,910 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 28, 2026

Good for learning but not sustainable long-term

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not bad good for learning

Cons

Not a job for long term

2.0

Jun 28, 2026

Steep learning curve but efficiency issues persist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Steep learning curve with a few months of extensive learning

Cons

Move fast, but not efficient Be direct, but mostly not respectful from many coworkers

1.0

Jun 26, 2026

Good compensation, but Fintech has a stressful and toxic environment

Lead engineer

Recommend

CEO approval

Business Outlook

Pros

Good compensation for Thailand Tech Colleagues Hybrid

Cons

Stressful and toxic workplace for engineers, especially in senior roles. Lot of managers think they're tech leads. The managers are horrible in Fintech. The entire chain up to the VP level plays politics.

Viewing 1 - 3 of 2,910 Reviews

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Jobs at Agoda

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Agoda

Agoda reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for learning but not sustainable long-term

Steep learning curve but efficiency issues persist

Good compensation, but Fintech has a stressful and toxic environment

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