I applied online. I interviewed at Sky (Dublin, Dublin) in Mar 2021
Interview
Initial interview via zoom call. Second interview also via zoom call. Also accessment had to be completed not a difficult interview. Follow up on whether being selected about 14 days
Conducted by 3rd party and lots and lots of role plays and general customer care questions. Really friendly team but felt a little too much for a call centre job.
Interview questions [1]
Question 1
Describe a time you had to deal with a confrontation
It was on teams it was virtual interview and I kind of was not expecting to pass the interview.it was just my instinct earn though I answered the questions properly
Interview questions [1]
Question 1
I really cannot remember but they were customer service based questions