2 video interview rounds with presentation and 2 team members. Friendly approach and interest to know the person better. Questions on product and role understanding as well as personal achievements.
Interview questions [1]
Question 1
What are possible challenges during the interaction with small businesses ?
I applied through an employee referral. The process took 4 months. I interviewed at ServiceNow in Aug 2024
Interview
Went through a series of 3 interviews over a 4-month period with excellent feedback from each interviewer, only to be completely ghosted after my 3rd interview. Recruiter was completely unresponsive when I followed up via email, and again after my internal referral requested an update on my behalf.
I only learned that I did not advance after logging into the job platform following an email requesting "Please share feedback on your recent ServiceNow application experience", a survey emailed to me weeks after interviewing. The survey unfortunately, only offered a Likert rating scale, and no room for actual feedback. When I logged back into the platform, I noted that my status was changed from "Interviewing" to "Archived". Never received any other communication after 3 interviews, which I'm sure includes a small pool of candidates. Incredibly disappointing and unprofessional to say the least.