Paychex reviews

3.1

46% would recommend to a friend

(5,969 total reviews)
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John Gibson

48% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 8, 2026

Employees Deserve Better Than This

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none at this time, unfortunately.

Cons

Poor leadership, inconsistent management practices, lack of meaningful coaching, and a culture that too often prioritizes protecting management over supporting employees. High performers are not always recognized, expectations frequently shift, and employee concerns are not consistently addressed.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Toxic workplace from the C suite down. No communication, conflicting priorities, live by a "nothing to see here" mentality.

Viewing 1 - 3 of 5,969 Reviews

Glassdoor has 6,140 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.