IDEMIA reviews

3.8

72% would recommend to a friend

(1,697 total reviews)

Pierre Barrial

82% approve of CEO

61% positive business outlook

IDEMIA has an employee rating of 3.8 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDEMIA employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Great place to get away with doing nothing and work on your side projects while management argues among each other. This company services the government, so in a way the customer and work with the company as a team to prolong doing nothing as much as they can until retirement. Just look busy! If you tell a good enough story about yourself, you can get hired at a high salary position. Drop a few sharp words in meetings with some slick looking graphs, and you'll last about 1-2 years before getting cut, unless you've built up some friendships with the right people. If you're about to retire, but don't want to put in anymore effort, this is the place for you, just as long as you already have your retirement squared away. Offers a great opportunity to master the art of selling ice to polar bears. This can go a long way for your career if you're in it for the money. Long term; it's over all bad for business, but great for short term gains, (really short term gains) so have a fall back plan if you go this route. But if you've mastered it well, you can go for a while. If you love to drive buses, my god, you're going to have a fun blood bath. Get behind that wheel and drive baby, drive!! If you live your life with your head in the sand, this is the place for you. You'll not know what is going on, and not understand why you got fired, but it's all good because it was just a job for you.

Cons

For those who are looking for long term job security, now would not be the time to work at this company, as this is now owned by a venture capitalist company looking for short term gains. This company has been tossed around like a hot potatoe, and I'm sure there will be more of that. If you don't like seeing a lot of people get hit by buses this is not the place for you. If you have morals, not the place for you.

1.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Work hours and work from home policy are flexible. Pay is on par with industry standards. Team members and direct management get along well. Agile training gave hope of empowerment and accountability to developers.

Cons

Corrupt and in turmoil. Inept, unprofessional, and cruel management. Medical benefits are not good and seem to be getting worse. Engineering forced to use questionable technologies for implementation of software. Engineering is held accountable for bad decisions and mismanagement of directors and project management. Here is a recent example of what happened to my group: Consultants were hired to improve the process and instead slowly consumed development teams resulting in multiple layoffs. Consultants communicated directly to upper management and relayed negative (clearly not objective) information on scrum team progress. The consultants attempted to disrupt velocity of the team by drawing developers into lengthy unscheduled meetings and when in office would attempt to intimidate teams. One incident took place where a manager from the consultant company entered a meeting uninvited, sat down for about five minutes, said nothing to any of us (there where about four people in the room), and then walked out. This same person was seen walking up and down cubical rows at the same time everyday monitoring team activity. The scrum teams noticed this behavior and it resulted in attrition. This was noted during the retrospectives, but management did nothing to stop this. Despite all these distractions including a failure of a build process (once a week if lucky) the scrum teams seemed to have stabilized sprit burn down. Instead of working with the scrum teams to remove impediments management listened to consultants that criticized the progress of the scrum teams and in the end decided to layoff half the team giving the consultants full control of the project. To make matters worse management could not keep the layoffs secret. Word of the pending layoffs leaked out a month before taking place. Attempting to control what was described as “rumors” the management scheduled bizarre meetings with each team member. The intent of the meetings was not clear and scheduled without waring causing emotional anguish. A human resources representative was not present during any of these meetings. A few weeks later management announced the layoffs would take place in three weeks. Management expected the teams to continue the work during the sprint and deliver work for the product increment despite the layoffs. In my opinion, the teams made a valiant attempt to meet a very difficult deadline and to follow an agile process that they were trained on at the request of management and for this most of them lost their jobs.

2.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. 401k match is currently 100% match up to 6%. Dental and vision benefits are good. Medical benefits... exist. On par with other large corporations. Work life balance is excellent for the most part. Certain teams are busier, but the office is half empty by 5 and completely deserted by 6. They are trying to make the corporate offices more millennial friendly. They added a rec room to the Anaheim office, and they try to hold free food events every month. A+ for effort. Most managers (middle management) are excellent. They truly try to take care of the team and ensure we are happy. They're not only your manager, but they are your friend. Absolute treasures. Some managers are.. well, see cons.

Cons

Some middle managers need management training is the nicest way I can put it. They berate and humiliate employees, in PUBLIC. If you're going to harass your employees, at least close the office door or NOT do it at their cube. Optimistic case: managers are unaware of the hostile work environment they're creating for employees. I can attest that it is incredibly stressful just hearing the conversation even though I am not the one being chastised. Worst case: I am 100% confident (confidence is subjective) IF someone were to sue (not that I would), they would win against the managers. Luckily, these managers are few and far between. But it only takes one bad apple, so the saying goes. Also, understand your primary role is to manage the team and the process. Commonly, there are days where I want to call in sick or straight quit because I'd rather be useless garbage at home than go to work. As reference, I rarely, if ever, felt this way at my last job. As if the above wasn't bad enough, now we move on to the meat of the review, and the main reason why I am writing this review: I think the best way to showcase IDEMIA culture is its response to the COVID-19 pandemic. While tech companies around the nation were voluntarily asking workers to work remote, IDEMIA had all its workers work at their offices until the state required all non-essential workers to work from home. And while the state started slowly loosening work from home mandates, a second spike in the virus occurred. Instead of continuing the work from home policy, IDEMIA has deemed it safe enough for workers to return to the office. IDEMIA believed workers WANT TO return to work because yes, no one in the company is worried about getting their families sick, no one is worried about not having child care because schools continue to be closed. While the official policy states you may request an exemption if your child requires care, the de facto understanding is that your job comes first and your request WILL BE DENIED. I have zero clue why a massive technology company is incapable of supporting work from home until the pandemic has passed. Many people don’t mind working in the office, but people do mind getting sick, getting their friends and family sick. Have you seen the office hygiene? There are people who don’t wash their hands after using the restroom! And now you expect them to be model citizens of hygiene? What a joke. Their pitiful excuse is that not all workers are able to work remote, so it would be unfair to those workers. While this may be true, would it not be safer to have those who could work remote, work remote, as to reduce the number of person-to-person interactions within the office? Thereby increasing the safety of people who actually have to go in? Lastly, when the pandemic first hit, the company required all employees to exercise a high percentage of their hard earned PTO as a cost cutting exercise to prevent layoffs. A week after the deadline to exercise said PTO passed, layoffs happened anyway! When an employee separates from the company, the company is required to pay out all earned PTO. Perhaps we can give IDEMIA the benefit of the doubt in this exercise, and that the company really did do a poor job of forecasting financials, but the timing of the layoffs is SUSPECT AT BEST. Make no mistake, working at IDEMIA, you are simply a cog in the big corporate machine. While the machine operates well, you will be taken care of, but none of us should be under the illusion that this is a great place to work. And whoever reading this would be amiss to assume the pandemic is a one-time thing. How a company treats you in one pandemic is how they're going to treat when the going gets tough.

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