Columbus Coffee Dunedin is seeking an enthusiastic and customer-focused Café Assistant to join our vibrant team. If you have a passion for great coffee, love delivering exceptional service, and thrive in a fast-paced environment, we’d love to hear from you!

• Remain a professional representative of Columbus Coffee at all times
• Full uniform to be worn at all times and to be maintained to a high standard
• Adhere to Columbus Coffee Policies and Procedures
• Works within Health, Safety and Hygiene standards at all times
• Reports all incidents, accidents and hazards according to Columbus Coffee Policies and procedures
• Remains flexible to accommodate additional requests and responsibilities as required
• Keeps calm and manages stressful situations effectively
• Actively participates in Columbus Coffee Training and Development
• Communicates effectively with colleagues and customers
• Be knowledgeable about both food and beverage products on offer, in order to be able to meet customer requirement
• Assist all customers as required
• Respond to customer requests in a professional and prompt manner
• Provide efficient and memorable level of service to all customers
• Up-sell food and beverage products
• Acknowledge and deal with any customer complaints from floor/seated customers.
• Escalate any unresolved issues or complaints to Store Manager
• Preparation and presentation of counter food and beverages according to Columbus Coffee specifications and Standards
• Maintain a high level of food and general hygiene practice at all times
• Setup and/or close down store as per Columbus Coffee standards and checklists
• Perform duties as per the daily deployment sheet and the store manager request
• Maintain stock levels of cold beverages and other supplies in the fridge / freezer / counter and storeroom.
• Perform daily and weekly cleaning duties as directed by the Store Manager
• Monitor Barista/counter requirements for cups, plates, saucers, and cutlery, to ensure service times are maintained
• Prompt clearing and cleaning of tables and surrounds
• Presentation and service of food and beverage as per Columbus Coffee Standards
• Ensure cleanliness and presentation of the store is maintained

Required to work for a minimum of 30 hours per week and you will be paid between $25 to $27.50 per hour.

Requirements for the role:

• Good communication skills.
• Available to work on weekends and do late evening shifts
• Physically fit to stand for longer hours
• Team worker and Interpersonal skills
• Good coordination skills
• Attention to detail
• Multi-tasker

Job Types: Full-time, Permanent

Pay: $25.00 – $27.50 per hour

Work Location: In person