Shift Supervisor – Better Burger

Location: Auckland, New Zealand
Full-Time Position – Minimum 30 hours per week

About Better Burger

Better Burger is committed to serving fresh, high-quality burgers and providing outstanding customer service. We are looking for an energetic and reliable Shift Supervisor to support daily restaurant operations and lead our team during assigned shifts.

Key Responsibilities

• Supervise and coordinate team members during shifts.
• Ensure excellent customer service and food quality standards are maintained.
• Assist with opening and closing procedures.
• Monitor food preparation and presentation to ensure compliance with company standards.
• Train and support new staff members.
• Handle customer enquiries and resolve issues professionally.
• Monitor stock levels and assist with stock ordering and inventory control.
• Ensure compliance with food safety, health and safety, and hygiene requirements.
• Prepare shift reports and communicate operational issues to management.
• Assist with cash handling and end-of-day reconciliation.

Requirements

• Previous experience in a fast-food, café, restaurant, or hospitality environment.
• Prior supervisory or team leadership experience preferred.
• Strong communication and leadership skills.
• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Reliable, punctual, and able to work flexible hours, including weekends and public holidays.
• Knowledge of food safety and health and safety practices.

What We Offer

• Competitive hourly rate.
• Stable full-time employment.
• Supportive and friendly team environment.
• Opportunities for career growth and development.

How to Apply

Please apply through Indeed by submitting your CV and a brief cover letter.

Pay: $28.00 – $32.00 per hour

Benefits:

• Visa sponsorship

Work Location: In person