Very friendly and informative. They answered all my questions honestly and offered many suggestions for me to "look into" before moving forward. They wanted to ensure that this was a good fit before moving forward. The question below "40 Policies a month" is very achievable: 1 home/renters policy, 2 autos, 1-3 recreational vehicles (motorcycle, boat, snowmobile,etc) and life policies for each family member = 5-8 policies per household x 8 households per month = 40-64 policies